Contact information

Company: D&D Corporation B.V.
Trade name: Vayla Fashion

Registered address:
Oosterstraat 64
9502 EE Stadskanaal
Groningen, The Netherlands

Company Registration Number (KvK): 97973378
VAT Number: NL868309321B01

Customer Service Hours (UK Time):
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 13:00
Sunday: Closed

Phone: +31 85 060 2813 (service in English)

Email: support@vaylafashion.com

Response time: We usually reply within 24 hours on business days.

Please note: This is not a return address or pickup location.

Frequently asked questions

You can return a product within 30 days. The customer bears the return shipping costs. Exchanges are free of charge. We will send the new product free of charge. Returns must include a tracking number (Track & Trace).

Your order will be processed and packaged within 1–2 business days (Mon–Fri). The package will then usually be delivered within 1–8 business days. The total delivery time is therefore 2–10 business days.

We offer free shipping on all orders.

Do you have any further questions? Please use our contact form. We always respond within 24 hours.

Customer service hours:

Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 12:00